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Frequently Asked Questions (FAQ)

Questions regarding products, payment and delivery.
Why should you choose Mobelindo?
Mobelindo is an export-oriented furniture manufacturer based in Indonesia. Our primary focus is on producing world-class quality teak and rattan furniture for indoor and outdoor. With more than 10-years’ experience, we supply any kinds of furniture product made of teak wood, mahogany, natural rattan, and synthetic rattan. We accept wholesales and projects worldwide.
Where is the location?
Our operational office and workshop are in Jepara, Central Java, Indonesia. We also have our Sales Representative in Jakarta, Indonesia.
What materials are available?
To make Wooden Furniture, we mainly use teak wood and mahogany. For other types of wood, please do not hesitate to contact us. Outdoor Furniture is made from teak combined with alloy casting, aluminum pipe, stainless steel, teak branch, rope, or synthetic rattan. We can also use weaving materials such as Rattan, Kubu, Water Hyacinth, and other Synthetic and Rope
Do you accept custom designs?
Yes, we accept custom designs.
How long is the production lead time?
The average Lead time for a 40ft container is 60 Days.
Is there any guarantee or warranty policy?
We always ensure that all products delivered have passed the stages of quality control, starting from material selection, processing, assembling, finishing, packaging, and loading. The guarantee covers production defects because of the working process (unglued, cracks, and broken) but does not cover faults caused by; transportation, misuse, improper assembly, and intentional damage.
What is the minimum order quantity (MOQ)?
The minimum order quantity (MOQ) is 1 x 20 feet Full Container Load (FCL)
What is the payment term?
Payment can be arranged via Telegraphic Transfer (T/T) with 50% down payment and 50% final payment. For other payment types, don’t hesitate to get in touch with us.